At Branded & Labeled, LLC (“we,” “our,” or “us”), your privacy matters. We are committed to protecting the personal information you share with us and being transparent about how we collect, use, and store it. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or making a purchase from our online store.

Information We Collect

When you visit our website or shop with us, we may collect the following information:

Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details when you make a purchase or sign up for our newsletter.

Order & Account Information: Details about your orders, customer service interactions, and preferences.

Device & Usage Data: Information about how you use our site, such as IP address, browser type, pages visited, and time spent, often collected through cookies and similar technologies.

How We Use Your Information

Your information helps us make your experience better. We use it to:

  • Process and fulfill orders
  • Communicate with you about your orders, account, or inquiries
  • Share updates, promotions, and newsletters (you can unsubscribe anytime)
  • Improve our website, products, and customer experience
  • Prevent fraud and protect the security of our services

Sharing Your Information

We do not sell your personal information. We only share it with trusted third-party service providers who help us operate our business, such as payment processors, shipping carriers, and email platforms. These providers only have access to the information necessary to perform their functions.

Some providers may operate in different jurisdictions, meaning your information could be subject to the laws of those locations. For example, if you’re in Canada and your payment is processed in the U.S., your information may be subject to U.S. laws.

Once you leave our website or are redirected to a third-party site, their privacy practices apply and are not governed by this policy.

Cookies & Tracking

We use cookies and similar technologies to enhance your shopping experience, remember preferences, and analyze site traffic. You can disable cookies in your browser, but some features of our site may not function properly.

Types of tracking tools we use include:

  • Cookies: Small files placed on your device, often with an anonymous unique identifier.
  • Log Files: Track actions on our site, such as IP address, browser type, and pages visited.
  • Web Beacons / Pixels / Tags: Record information about site usage and marketing interactions.

For more about cookies and managing them, visit All About Cookies.

Email Communications

By signing up for our newsletter, you may receive updates on new products, offers, and brand news. You can unsubscribe anytime by clicking the link in the email or contacting us at hello@brandedandlabeled.com.

Data Retention

We store the personal information you provide while using our site or creating an account. You can view, edit, or delete your information at any time (except your username). Website administrators may also access and manage your information to provide support or maintain our services when needed.

Protecting Your Information

We take security seriously and implement measures to protect your data from unauthorized access, disclosure, or misuse. While we strive to safeguard your information, no system is completely secure.

Your Rights

Depending on where you live, you may have rights to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt-out of certain uses, like marketing emails

To exercise your rights, contact us at hello@brandedandlabeled.com. If you have an account, you can request an exported copy of your personal data or ask us to delete it (except information we are legally required to keep).

Children’s Privacy

By using our site, you confirm that you are the age of majority in your area or have obtained consent for any minor dependents to use the site.

We do not knowingly collect information from children under 13. If we learn we have inadvertently collected data from a child, we will delete it promptly.

Updates To This Policy

We may update this policy from time to time. Changes take effect as soon as they’re posted. Material updates will be highlighted so you can stay informed and be clear on how we use your information.

If our business ever merges or is acquired, your info may be transferred to the new owners so we can continue serving you. Using our site means you agree to the updated policy.

Questions & Contact

For questions, concerns, or to access, correct, or delete your personal information, contact our Privacy Compliance Officer at: hello@brandedandlabeled.com.

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