Welcome to Branded & Labeled! These Terms of Service (“Terms”) govern your use of our website located at www.brandedandlabeled.com and any related services, content, and features provided by Branded & Labeled, LLC (“we,” “us,” or “our”).
By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our site or services.
Overview
Branded & Labeled is an online retail store offering apparel and related products. These Terms apply to all visitors, customers, and users of our site.
Your Use of Our Site
You agree to:
Use the site only for lawful purposes
Provide accurate and complete information during checkout
Not use our website for any fraudulent or harmful activity
Respect the intellectual property and rights of Branded & Labeled
We reserve the right to suspend or terminate your access if you violate these Terms.
Orders & Payment
All prices are listed in U.S. dollars. Payment is due at checkout via the methods we make available (e.g., credit/debit cards, Afterpay GooglePay, Woo Payments, etc.). We reserve the right to refuse or cancel any order for any reason, including errors in pricing, product availability, or suspected fraud.
Products or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Corporate Entities
Any and all corporate businesses that utilize our services for apparel printing will be expected to provide payment for any service upfront prior to services rendered for new business transactions. Should the corporate business wish to extend its relationship with Branded & Labeled, LLC and continue utilizing us for it’s apparel printing needs, the corporate business will be expected to pay half down upfront with the remainder paid at time of delivery of goods.
Branding
All apparel will come with our branding on the garment unless otherwise noted in the product description. This is to include customized apparel as well as bulk/wholesale sales unless notified and agreed upon prior to purchase. For business to business printing, we do not include our branding directly on garments.
Custom Orders
All custom orders are at the discretion of the team at Branded & Labeled, LLC. We do not accept requests for trademarked or copyrighted items, unless you are the holder of the trademark/copyright or if we receive permission from the trademark/copyright holder. When placing a custom order, customer understands they will be subject to a non-refundable design fee per custom item prior to the designing of the custom order. Once the design fee has been paid, customer will receive a direct link to their custom order at which point they can then checkout. They will also be provided with a code for the design fee credit previous paid. After payment has been received, the purchasing of materials, and printing process will begin.
Local Pickup
The option for “local pickup” if selected during the checkout process is for our local customers only. Once the customer has selected this option and their order is ready for pickup, the customer will receive email notification of their order being ready along with the pickup location an available pickup times. We ask that the customer promptly inform us on their desired pickup time and notify us within 24 hours of their pickup time if anything changes.
If for any reason, we are unable to get ahold of the customer via email at the email address they provided during the checkout process despite additional attempts, and/or the customer does not make arrangements with us to pickup their order, we will continue to hold the customers order for one (1) week/ seven (7) days dating from the time customer was made aware the order was ready. If the order is not picked up within that week and no arrangements for pickup have been made within those 7 days, we will consider the purchase abandoned. At this point, customer will not receive any refund, store credit, etc and their purchase will be donated. This also applies for free purchases such as give-a-ways, etc in which the customer is the winner of said give-a-way.
Shipping & Delivery
We process orders within our stated turnaround time, but delays may occur due to high order volume, holidays, or shipping carriers. Branded & Labeled, LLC is not liable for lost, stolen, or delayed shipments once the package is with the carrier.
Returns & Exchanges
We do not offer refunds, but eligible items may be exchanged or returned for store credit. See our full Return & Exchange Policy for details.
Intellectual Property
All content on this site including but not limited to designs, product images, logos, copy, and graphics is the property of Branded & Labeled, LLC and protected under U.S. and international copyright and/or trademark laws. You may not copy, reproduce, or use any content without permission.
Privacy
Your use of this site is also subject to our Privacy Policy, which outlines how we collect and use your information.
Limitation of Liability
Branded & Labeled, LLC is not responsible for any damages or losses resulting from your use of our website, products, or services. We provide all products and content “as is” without warranties of any kind, express or implied.
Third-Party Services
We may use third-party tools and services (such as payment processors or analytics providers). We are not responsible for the privacy practices or content of these third parties.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Indemnification
You agree to indemnify, defend and hold harmless Branded & Labeled, LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Changes to These Terms
We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website after changes means you accept the revised Terms.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law rules.
Contact Us
If you have questions about these Terms, we’re here to help!
Branded & Labeled
hello@brandedandlabeled.com